Are you able to say goodbye to your EOS Health membership? Whether or not you are transferring, altering your health routine, or just now not want the providers, canceling your membership is usually a easy course of. On this complete information, we are going to stroll you thru the steps concerned in canceling your EOS Health membership, making certain a clean and hassle-free expertise.
Step one in canceling your EOS Health membership is to contact the membership instantly. You are able to do this both by visiting the membership in particular person or by calling their customer support line. While you contact the membership, be ready to supply your membership quantity and account info. The membership workers will then provoke the cancellation course of and offer you the mandatory directions.
After you have initiated the cancellation course of, you’ll need to finish a cancellation kind. This type will usually require you to supply your private info, membership particulars, and the explanation for canceling. It is necessary to fill out the shape precisely and utterly to make sure that your cancellation is processed easily. In some circumstances, chances are you’ll want to supply further documentation, similar to a letter out of your physician in case you are canceling as a result of a medical situation.
Cancellation Coverage
Cancelling your EOS Health membership is a simple course of, however it’s important to know the cancellation coverage to keep away from any potential charges or issues. This is an in depth breakdown of the EOS Health cancellation coverage:
1. **Written Discover:** To cancel your EOS Health membership, you have to submit a written discover to the membership the place you initially signed up. The written discover ought to embody your title, membership quantity, the date you want to cancel, and your signature. It is necessary to notice that verbal or cellphone cancellations should not accepted.
2. **30-Day Discover Interval:** EOS Health requires a 30-day discover interval for all membership cancellations. Which means that your membership will stay energetic and you’ll proceed to be charged till the top of the 30-day interval following the date you submit your written discover.
3. **Cancellation Charges:** EOS Health prices a $50 cancellation charge for all memberships. This charge should be paid on the time you submit your written discover. Nonetheless, in case you are cancelling your membership as a result of sure circumstances, similar to a everlasting transfer or a medical situation, chances are you’ll be eligible for a charge waiver. You will want to supply documentation to assist your request.
4. **No Refunds:** EOS Health doesn’t supply refunds for any unused membership charges. When you cancel your membership, you’ll not be entitled to a refund for any of the remaining days in your billing cycle.
Charges
The next desk summarizes the charges related to cancelling an EOS Health membership:
| Price | Quantity |
|---|---|
| Cancellation Price | $50 |
Contacting Buyer Service
Eos Health gives a number of methods for members to get in contact with customer support. You possibly can select the tactic that’s most handy for you:
Telephone
- Name the Eos Health customer support division at 877-367-3686. The road is open Monday to Thursday from 6:00 AM to 12:00 AM EST, Friday from 6:00 AM to 2:00 PM EST, and Saturday to Sunday from 8:00 AM to eight:00 PM EST.
E mail
- Ship an electronic mail to membership@eosfitness.com. Whereas emails should not monitored in real-time, Eos Health goals to answer all inquiries inside 24-48 hours.
Stay Chat
- For speedy help, entry the Eos Health reside chat function by visiting their web site. Click on on the “Contact Us” hyperlink on the homepage and choose “Chat with Us.” An Eos Health consultant will likely be obtainable to help you from Monday to Friday, 8:00 AM to 4:00 PM PST, and Saturday to Sunday, 9:00 AM to 12:00 PM PST.
In-Particular person
- Go to your native Eos Health membership and communicate to a workers member on the entrance desk. They’ll be capable of help you together with your request to cancel your membership.
| Technique | Availability |
|---|---|
| Telephone (877-367-3686) | Monday to Thursday: 6:00 AM – 12:00 AM EST Friday: 6:00 AM – 2:00 PM EST Saturday to Sunday: 8:00 AM – 8:00 PM EST |
| E mail (membership@eosfitness.com) | Monitored inside 24-48 hours |
| Stay Chat | Monday to Friday: 8:00 AM – 4:00 PM PST Saturday to Sunday: 9:00 AM – 12:00 PM PST |
| In-Particular person | Throughout membership working hours |
Sending an E mail
Should you want to speak through electronic mail, you possibly can cancel your membership by sending a request to EOS Health’s customer support staff. Embody the next info in your electronic mail:
- Your full title
- Your membership quantity
- Your location
- Your request to cancel your membership
- The date you desire to your membership to be canceled (if relevant)
Ship your request to eosfitness@fitnessintl.com and embody the topic line “Cancel Membership.”
Within the physique of your electronic mail, please present an in depth clarification of your causes for canceling your membership. This may assist EOS Health enhance their providers and guarantee a clean transition for departing members.
Here’s a desk summarizing the data to incorporate in your electronic mail:
| Info | Purpose |
|---|---|
| Full title | To determine your account |
| Membership quantity | To seek out your particular membership |
| Location | To make sure the right membership is canceled |
| Request to cancel | To obviously state your intent |
| Cancellation date | To set a selected finish date in your membership |
| Purpose for cancellation | To offer suggestions for enchancment |
Calling Company Headquarters
If not one of the above strategies are profitable, you possibly can name EOS Health company headquarters at 1-888-367-3675. The customer support consultant you communicate with will likely be in a position that can assist you cancel your membership over the cellphone. You will want to supply your account quantity and private info throughout this name.
Listed here are some further ideas for canceling your EOS Health membership:
- Be well mannered and respectful when talking to customer support representatives.
- Have your account quantity and private info prepared earlier than you name.
- Be ready to supply a motive for canceling your membership. Nonetheless, they won’t be mad and can course of your cancellation with none points.
- Ask for a affirmation quantity or electronic mail as soon as your membership has been canceled.
| Purpose for Cancelation | EOS Health Coverage |
|---|---|
| Demise of a member | Requires a duplicate of the demise certificates |
| Membership transferal to a different well being membership | Requires a letter from the third social gathering |
| Short-term incapacity lasting greater than 60 days | Requires a health care provider’s be aware |
| Army deployment or transfer | Requires a duplicate of legitimate navy orders and proof of deal with change |
| Medical emergencies | Should submit a doctor be aware |
Terminating Membership On-line through Web site
Canceling your EOS Health membership on-line is a handy and hassle-free course of. Comply with these steps to terminate your membership remotely:
- Go to the EOS Health web site: https://www.eosfitness.com/
- Register to your account utilizing your username and password.
- Hover over your title within the top-right nook and choose “My Account.”
- Click on on the “Membership” tab.
- Scroll right down to the “Cancel Membership” part.
- Click on on the “Cancel Membership” button. A affirmation pop-up will seem.
- Choose the explanation for cancellation and enter your digital signature.
- Click on on the “Cancel Membership” button to substantiate your cancellation.
- You’ll obtain a affirmation electronic mail with particulars about your cancellation.
Vital Notes:
- On-line cancellation is just obtainable for month-to-month memberships. Annual memberships should be canceled in particular person or by cellphone.
- Cancellations should be submitted at the very least 30 days earlier than the subsequent billing cycle to keep away from being charged for a further month.
- Any excellent steadiness or charges should be paid earlier than the membership might be canceled.
| Cancel Membership | On-line | Telephone | In Particular person |
|---|---|---|---|
| Month-to-Month | Sure | Sure | Sure |
| Annual | No | Sure | Sure |
In-Particular person Cancellation at Health Heart
Visiting the health middle in particular person is a simple and direct methodology to terminate your EOS Health membership. This is a complete information to make sure a clean cancellation course of:
1. Go to Throughout Enterprise Hours
Guarantee your go to coincides with the health middle’s common enterprise hours to keep away from any inconvenience.
2. Request a Cancellation Type
Strategy the entrance desk and request a membership cancellation kind. Fill out the shape together with your private and membership particulars.
3. Present a Discover Interval
Specify your required cancellation date, contemplating the required discover interval as per your membership settlement.
4. Submit the Type
Submit the finished kind to the entrance desk workers for processing. They’ll confirm your identification and request your membership card for cancellation.
5. Affirm Cancellation
Double-check with the workers to make sure your cancellation request has been processed. They’ll offer you a affirmation or receipt in your data.
6. Return Membership Card
Return your bodily membership card to the health middle workers upon completion of the cancellation course of.
7. Obtain Refund (If Eligible)
If in case you have any unused funds or pay as you go charges, chances are you’ll be eligible for a refund. Examine with the entrance desk workers in regards to the particular refund coverage and eligibility standards.
| Refund Eligibility | Refund Quantity |
|---|---|
| Unused Charges | Refund of remaining charges, pro-rated for the unused interval |
| Pay as you go Charges | Refund of pay as you go dues |
| Annual Charges | No refund, as these are thought-about non-refundable |
Dealing with Early Termination Charges
Should you cancel your Eos Health membership earlier than the top of your contract time period, chances are you’ll be required to pay an early termination charge (ETF). The ETF is usually a flat charge or a proportion of your remaining membership steadiness.
- Evaluation your membership contract. The ETF will likely be outlined in your membership contract. Make sure you learn the contract fastidiously to know the phrases and circumstances of cancellation.
- Contact your gymnasium. After you have reviewed your contract, contact your gymnasium to inquire in regards to the ETF. The workers can offer you particular details about the charge and the method for canceling your membership.
- Negotiate the charge. In some circumstances, you could possibly negotiate a decrease ETF. Be ready to clarify your causes for canceling your membership and supply documentation if crucial.
- Pay the charge. After you have negotiated the ETF, you’ll need to pay the charge in full. You possibly can usually pay the charge on the gymnasium or on-line.
- Cancel your membership. After you have paid the ETF, your membership will likely be canceled. Make sure you get a affirmation electronic mail or letter from the gymnasium.
- Return your key tag or entry card. While you cancel your membership, you’ll need to return your key tag or entry card to the gymnasium.
- Cancel your auto-renew. If in case you have signed up for auto-renew, you’ll want to cancel it. This may forestall your membership from being renewed after it expires.
- Get a refund. If in case you have paid for any unused providers, chances are you’ll be eligible for a refund. Contact your gymnasium to inquire in regards to the refund course of.
| State | ETF |
|---|---|
| California | $50 |
| Texas | $75 |
| Florida | $100 |
Confirming Cancellation
After you have submitted your cancellation request, you’ll obtain a affirmation electronic mail or textual content message from Eos Health. This electronic mail or textual content message will include your cancellation particulars, together with the date your membership will likely be canceled.
It is very important preserve this affirmation electronic mail or textual content message in your data. If in case you have any questions on your cancellation, you possibly can contact Eos Health customer support with the data supplied within the affirmation electronic mail or textual content message.
What to do for those who do not obtain a affirmation electronic mail or textual content message
If you don’t obtain a affirmation electronic mail or textual content message inside 24 hours of submitting your cancellation request, it is best to contact Eos Health customer support. You possibly can attain customer support by cellphone at (800) 453-3673 or by electronic mail at assist@eosfitness.com.
| Contact Technique | Contact Info |
|---|---|
| Telephone | (800) 453-3673 |
| E mail | assist@eosfitness.com |
Examine Your Contract
Rigorously overview the phrases and circumstances of your membership contract, paying particular consideration to any cancellation insurance policies or charges. Make sure you perceive the necessities and any related prices earlier than continuing with the cancellation course of.
Contact Buyer Service
Attain out to Eos Health customer support through cellphone, electronic mail, or in-person at your native gymnasium. Politely inform them of your intention to cancel your membership and inquire in regards to the crucial steps.
Submit a Written Cancellation Request
Some gyms might require you to submit a written cancellation request. Obtain the cancellation kind from Eos Health’s web site or request one at your native gymnasium. Fill out the shape precisely and submit it to the designated deal with.
Comply with Up
After you have initiated the cancellation course of, observe up with Eos Health to substantiate that your request has been acquired and is being processed. This may help forestall any misunderstandings or delays.
Be Ready to Pay Cancellation Charges
Relying in your contract and the cancellation coverage, chances are you’ll be answerable for cancellation charges. Inquire with customer support about any relevant charges earlier than canceling.
Cancel Computerized Funds
If in case you have arrange automated funds in your Eos Health membership, you’ll want to cancel them as nicely. Contact your financial institution or cost supplier to cease recurring funds.
Return Tools
If in case you have rented any gear from Eos Health, return it to the gymnasium earlier than your membership is canceled. Failure to take action might end in further prices.
Request a Refund
If in case you have paid for membership charges prematurely, inquire about the opportunity of receiving a refund for the unused portion. The refund coverage might differ relying on the gymnasium’s cancellation coverage.
Take into account Freezing Your Membership
In case you are not sure about canceling your membership completely, think about freezing it as a substitute. This feature means that you can pause your membership for a specified interval, similar to throughout a trip or work journey.
Further Suggestions
Keep away from Verbal Cancellations
To forestall any misunderstandings or disputes, at all times cancel your membership in writing or by contacting customer support. Verbal cancellations might not be thought-about legitimate.
Negotiate a Settlement
Should you encounter difficulties canceling your membership or have extenuating circumstances, think about reaching out to customer support or administration to barter a mutually agreeable settlement.
Be Courteous and Skilled
All through the cancellation course of, preserve a courteous {and professional} demeanor. This may assist guarantee a clean and optimistic expertise.
Take into account the Cancellation Date
Request your membership cancellation to take impact on a selected date. This may assist you keep away from any confusion or overlap with future billing cycles.
Hold a Document of Your Cancellation
Retain a duplicate of any written cancellation request, emails, or cellphone data associated to the cancellation. This documentation will function proof if any points come up sooner or later.
Use a Cancellation Service
Should you discover the cancellation course of difficult or time-consuming, think about using a cancellation service. These providers can help with the cancellation, usually for a charge.
Be Conscious of Refund Insurance policies
Perceive the refund coverage earlier than canceling your membership. Completely different gyms have various insurance policies concerning refunds for unused time or initiation charges.
Examine for Membership Reductions
Should you determine to rejoin Eos Health sooner or later, inquire about any membership reductions or promotions which may be obtainable for returning members.
Take into account Referrals
As a token of appreciation in your membership, think about referring associates or household to Eos Health earlier than canceling. This will likely profit each events concerned.
Keep a Optimistic Relationship
Even after canceling your membership, preserve a optimistic relationship with Eos Health. This could improve your expertise for those who ever determine to rejoin sooner or later.
The best way to Cancel EOS Health Membership
EOS Health is a series of health facilities that supply varied membership plans. If it is advisable cancel your EOS Health membership, listed here are the steps to observe:
- Go to the EOS Health web site and log in to your account.
- Click on on the “My Account” tab after which choose the “Membership” possibility.
- Scroll right down to the underside of the web page and click on on the “Cancel Membership” button.
- Comply with the prompts to finish the cancellation course of. You will want to supply your motive for canceling and make sure your cancellation request.
After you have accomplished these steps, your EOS Health membership will likely be canceled. You’ll obtain a affirmation electronic mail from EOS Health to substantiate your cancellation.
